Privacy Policy

Last updated July 26, 2026

This policy applies to information collected through TheMetalsmiths.com. It does not replace any separate terms that may apply when you hire us for HVAC services.

Information you provide

When you request service or contact us, we may collect your name, phone number, email address, ZIP code, service requested, preferred contact time, and the details you include in your message.

Information collected automatically

We use Google Analytics to understand visits and improve the website. Analytics may collect device, browser, approximate location, referral source, and interaction information using cookies or similar technology. Our hosting provider, Netlify, also processes technical request data needed to deliver and secure the site.

How we use information

• Respond to service requests and questions.
• Schedule, provide, and follow up on HVAC services.
• Protect the website, prevent spam, and troubleshoot problems.
• Measure and improve website performance and marketing.
• Meet legal, accounting, or safety obligations.

Sharing

We do not sell personal information. We may share it with service providers that help us host, analyze, secure, or operate the website, and when required by law. These providers process information under their own terms and privacy practices.

Retention and choices

We keep information only as long as reasonably needed for the purposes above and applicable legal or business requirements. You can limit cookies through your browser. To ask about, correct, or request deletion of information you submitted, contact us. Some records may need to be retained for legal or legitimate business reasons.

Security and children

We use reasonable safeguards, but no online transmission or storage method is completely secure. This website is intended for adults seeking HVAC services and is not directed to children under 13.

Contact us

Questions about this policy? Email Mark@themetalsmiths.com or call (206) 362-3430.